LOOPBAR SUPPORT CENTER

Help without
the runaround.

Choose the closest topic below. Every support request goes to support@loopbar.co and is reviewed by LoopBar.

01 / PRODUCT

Extension or account

Use this for installation, email verification, sign-in, linking or removing a browser, banner placement, or a supported AI site.

Ask for product help →
02 / MONEY

Wallet or payout

Use this for missing verified earnings, payout onboarding, withdrawal status, cooldowns, or a payment that failed or arrived late.

Ask for Wallet help →
03 / PRIVACY

Privacy or deletion

Request access, correction, or deletion of account data. Signed-in users can start deletion directly from the dashboard.

Include these details

  1. The browser and AI site you were using.
  2. The six-character browser code shown in the LoopBar extension, if the problem involves linking.
  3. What you expected, what happened, and the approximate time it happened.
  4. A screenshot with private information removed, if it makes the issue easier to understand.

Never send passwords, bank details, identity documents, full card numbers, API keys, or AI conversations.

Quick checks before emailing

  1. Confirm the extension popup says Linked and sponsored banners are enabled.
  2. Refresh the AI tab after changing placement or appearance settings.
  3. Use the newest LoopBar extension release and confirm the AI page is an active chat—not a home or settings page.
  4. For payout questions, check the Wallet’s minimum, availability date, and 30-day withdrawal cooldown first.

Account deletion

Sign in to the LoopBar dashboard and use Request account deletion. This immediately pauses paid activity and withdrawals while support verifies the request. LoopBar deletes or de-identifies account data that is not required for security, fraud prevention, tax, accounting, payout, refund, dispute, or other legal obligations. Supabase authentication records and LoopBar platform records are handled together. If you cannot sign in, email from the account address with the subject “Account deletion.”

Response time

Support aims to acknowledge requests within five business days. Payout investigations and deletion requests may take longer because identity, processor, fraud, and legally required retention checks can be involved. This is a service target, not a guarantee.